Madhuben & Bhanubhai Patel Institute of Technology

(A Constituent College of CVM University)

Grievance Redressal Committee

Grievance Redressal Committee

The following will, hereby, constitutes Institute’s Grievance Redressal Committee for the academic year 2020-21:

The following duties and responsibilities are as follows:

  1. Invite all the members of the committee for meeting once per semester.
  2. A Grievance Redressal committee has been formed in our college to settle genuine grievances of students, staff and parents up to a satisfaction level so as to create a healthy relationship among the students, parent’s employees and employer. The grievance will include any matter relating to student and staff. The committee is requested to contribute effectively to dispose the grievances at the earliest.
  3. Rules 1) To deals with all the genuine grievances of students and staff of the college from online portal on our website. 2) The committee will meet at least once in a month to resolve the grievances, if any. 3) To take conclusive decision and submit its recommendations to the deciding authority for removal of alleged grievances. 4) The number of grievances settled or pending will be report to the Principal in every month.
  4. Procedure1) A compliant box is to be provided at the Admin Block for students 2) All grievances referred to the Grievance Redressal committee shall be entered in a Register by designated member. 3) All complaints should be resolved within a time frame by looking into its seriousness and by two-way approach. 4) The result of the grievance will be informed to the complainant within the period defined. 5) Any staff/ student may report directly to the principal/Director for resolving their grievance if he/she is dissatisfied by the GRC
Sr.No. Name Designation Email Id
1 Dr. Bhavesh Rajpara, I/c. Head & Asso. Prof., ASH Dept
Member Secretary brajpara@mbict.ac.in
2 Mr. Nirav Raja, I/c. Head & Asst. Prof., CE Dept.
Member nmraja@mbict.ac.in
3 Dr. Hetal Chudasama, I/c. Head & Asst. Prof., IT Dept.
Member htchudasama@mbict.ac.in
4 Mrs. Jagruti Prajapati, Asst. Prof, IT Dept.
Member jhprajapati@mbict.ac.in
5 Mrs. Jayna Donga, Asst. Prof., CE Dept.
Member jdonga@mbict.ac.in

All the students can approach the committee for redressal of grievance if any.

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